About Us
Our Story
Consult Now was created to streamline medical office administration. We understand that running a medical practice involves countless administrative tasks that can take valuable time away from patient care. That’s why we offer dedicated virtual medical office assistant services designed to help clinics, family physicians, and specialists focus on what truly matters — their patients.
Our Mission
To empower healthcare providers to deliver exceptional patient care while we efficiently manage their administrative responsibilities.
Our values
Efficiency: Streamlining processes to save time and reduce workload.
Confidentiality: Upholding strict privacy standards to protect patient information.
Integrity: Acting with honesty, transparency, and professionalism in all interactions.
Commitment: Providing reliable support that healthcare providers can depend on
Our Expertise
- Appointment Scheduling and Calendar Management : Efficient Coordination of Patient Appointments and Provided Schedules to Optimise Clinic Flow
- Appointment Scheduling and Calendar Management : Handling Inbound/Outbound Calls, Voicemails, and Patient Enquiries With Professionalism and Care
- Appointment Scheduling and Calendar Management : Timely and Organise Handling of all Electronic Communication, Emails to Patients, Medical Records, Insurance Companies, 3rd Parties and Specialists to Ensure Smooth Operations
- Appointment Scheduling and Calendar Management : Managing Referrals, Tracking Consultants, and Maintaining Communication With Referring Providers
- Appointment Scheduling and Calendar Management : Processing, Organising and Distributing Facts and Sensitive Medical Documents Securely with Maintaining Confidentiality
- Appointment Scheduling and Calendar Management : Assisting with Consult Notes Forms Medical Records Request from Third Parties, Insurance, Doctors Notes and EMR Documentation to Maintain Accurate Patient Records